Introduction to Microsoft’s Better Together Power Virtual Agents

Empowering employees one chat at a time.

Microsoft’s Power Virtual Agents will transform how your business engages with employees through the use of intelligent chatbots.

Fact: Microsoft’s Power Virtual Agents are available as a standalone web application and/or as part of a discrete application within Microsoft Teams. Although functionality maintains the same throughout most of your virtual agents, there are a few reasons why you might choose one version over the other.

No coding required! Here are three benefits to Microsoft’s Power Virtual Agents.

• Create and manage your own powerful chatbots, without coding and through the use of a graphical interface.
• Easily integrate your chatbots through prebuilt connectors and custom workflows.
• Generate rich, personalised experiences through artificial intelligence (AI) and data-driven insights.

Where are Microsoft’s Power Virtual Agents currently being used? Current examples include:

• COVID-19 infection rate and tracking information
• Sales help and support issues
• Opening hours and store information
• Employee health and vacation benefits
• Common employee questions for businesses

We are a Microsoft Gold Partner, demonstrated through our technical expertise and high-quality results achieved in our client work and internally.

Let’s combine the two.