WHAT WE DO
Integration Managed Services
What We Do
Your reliable partner in the proactive management and support of your integration environment
At Novata Solutions, we are dedicated to being your reliable partner in the proactive management and support of your integration environment. Our comprehensive service includes proactive tasks such as monitoring, patching, and change control activities, all designed to ensure the health and stability of your integration services.
We provide timely access to a responsive service delivery team, ready to address service requests and resolve any integration-related issues. Additionally, we offer assistance and mentoring to your internal integration staff, helping to build their expertise and capabilities around your integration platform.
Our Integration Managed Services solution is designed to scale with the growth and adoption of your integration platform, ensuring seamless support at every stage.
Management Activities
- Customer Success Team Services: Including Service Delivery Management, Account Management, Architecture, and Advisory Services.
- Systems and Reporting: Providing oversight and control for comprehensive management.
Reactive Support Services
- Managed Service Team: Ready to perform service requests or respond to incidents within committed service response times, ensuring prompt resolution and minimal disruption.
Proactive Services
- Monitoring: Continuous oversight to ensure optimal performance.
- Patch/Release Review: Regular updates and reviews to keep your system current.
- Application and Periodic System Health Review: Routine checks to maintain environment uptime and performance.
Systems Supported
Choose Novata Solutions for a reliable and scalable Integration Managed Services solution that evolves with your needs, ensuring the continued success and efficiency of your integration environment.
And more Our expertise extends to other leading integration platforms
Working With Us
Who Choose Novata?
Innovative Approach
We stay ahead of technological trends to provide you with the most advanced solutions.
Experienced Team
Our team of experts brings years of experience and a wealth of knowledge to every project.
Client-Centric Focus
We prioritise your needs and visions, ensuring solutions that are perfectly aligned with your business goals
Quality Assurance
Rigorous testing and quality checks are integral to our development process, ensuring flawless performance
Timely Delivery
We respect your time, which is why we adhere to strict deadlines without compromising on quality
Ongoing Support
Our relationship doesn’t end at deployment; we offer continuous support and maintenance to ensure lasting success.
Coffee's on us!
Our 💟 for great ☕is second only to our dedication to delivering strategies that drive your business forward.
Let’s discuss how our solutions can fuel your success.
Head Office
Level 7, 12 St Georges Tce
Perth WA 6000
Contact Info
[email protected]
Ph 1300 NOVATA
Quick Links
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In the spirit of reconciliation Novata Solutions acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. This land always was, and always will be Aboriginal Land.
Novata Solutions is committed to embracing diversity and eliminating all forms of discrimination through education. We welcomes all people and is respectful of individual identities.