Resetting a user's MFA details - ENTRA
Resetting a user's MFA details requires the user to re-register at next log-on. Proceed as follows.
- Go to https://entra.microsoft.com/ , and sign into using an account with administrative privileges.
From the left-hand menu, under Identity select All Users.
A list of All users appears.
- Search the list for, and click on, the desired user.
The selected user's Profile page appears.
-
On the left-hand menu panel, under Manage, click Authentication methods.
An option bar appears at the top of your screen.
-
Click Require re-register MFA.
Note:
If the user's device has been lost or stolen, then also click Revoke MFA sessions.
This resets the user's MFA details, and they must now re-register their MFA methods upon their next sign-in.
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